01904 554277 york.learning@york.gov.uk

Information, Advice and Guidance (IAG) – whether for yourself or to provide IAG to others, York Learning has an offer for you!

New for 2021 is our FREE IAG one-to-one appointment offer. If you’re looking for work, want to find more stable, better paid employment or want advice about getting qualifications to access further training or jobs, book an appointment and we’ll see what we can do!

Our popular FREE Introduction to Information, Advice and Guidance Training offer has also been updated this year.  If you work or volunteer in a role where you find yourself supporting people to find out information or make decisions, or want to get into this area, our IAG Network will be a great place to start.

Join us at our networking and information sessions and find out how we can link together to give better and more consistent support to people in our local communities.  Over the 4 weeks of the course, we will look at:

  • Build strong networks with like minded people
  • Learn about support available for people you are working with
  • Develop your communication skills
  • Increase your knowledge of local opportunities
  • Create an IAG ‘Toolkit’ including researching information, signposting, referring, overcoming barriers, transferable skills, and action planning

The sessions are for 1 1/2 or 2 hours once a week, either on Zoom or face to face, usually on a Wednesday evening or Friday morning. You’ll have small tasks to do between sessions relating to your own role or ambitions – but nothing too taxing! Where possible we will have the final session face to face to enable more effective networking (and a bit of socialising too!)

You don’t need any qualifications to do this introductory course. All you need is enthusiasm, an interest in people and in joining things up to support our communities.

If you enjoy the 4 week introductory course, you can choose to sign up for an industry recognised qualification: NCFE Level 2 Certificate in Information, Advice and Guidance. This course is also free, subject to eligibility and availability and you’ll already have covered some of the topics you need to know. … but more about that later …. for the moment, simply join our IAG network and introductory sessions by signing up here: Click here to enrol.  We look forward to welcoming you on board.

Want to know what the course is like?

Click here to watch our short video giving an overview of the course. Hear what our two Community Learning Champions, David and Keelie learnt from the course and how it benefited Miles’s volunteer mental health role and Angie’s community teaching role.